Conditions of Use

General 

Modellsport.gr reserves the rights to change or update these terms and conditions at any time we deem appropriate. As a consumer, it's your responsibility to read the terms and conditions carefully every time you use our online store, and your continued use of our website signifies your agreement to be bound by our present terms and conditions.


Limits of responsibility
We accept no responsibility for crash damage and/or loss of kits, engines, accessories, etc. incurred during operation of a radio-controlled model. In most cases it is very difficult or impossible to determine whether crash damage was actually due to radio equipment failure or to operator error. Also, we cannot be held responsible for any purchased components that are incorporated into radio systems or problems caused by incompatibility between radio components, parts, and repairs not completed by manufacturer. We also cannot be held directly responsible for quality issues of equipment, change in product appearances or spares provide by the manufacturers which are listed on our shopping cart. All of the products we sell are intended for retail consumption by our customers and are not intended for resale.

Distance Selling Regulations
Buyers have the right to cancel the contract for the purchase of any item within 7 days of delivery. To cancel the contract, be sure to return the item to us unused, unopened and in its original condition within 14 days of receipt, so that we'll mark the return as "cancellation".
The return and refund process will take within 30 days. If the goods aren't returned to us, the refund will not be processed.
Moreover, if the returned item isn't in its original condition, meaning you opened and used it, we reserve the right to charge you a restocking fee or arrange to send the item back to you at your own cost.

Shipping & Returns

Currently, all orders will be shipped via Registered ELTA Hellenic Post offered by Greece. Methods of shipment could be selected from shopping cart and relevant postal charge will be displayed accordingly.

Order Processing : 1-3 days
ELTA Hellenic Post : 6-10 days

Refund policy is not applied at any case including items damaged, lost etc.

Return Parcel:
In any cases, the parcel may return to us with one of the following reasons.

  • Unclaimed ( All Parcel will be returned if they are unclaimed within 15 days upon arrival.)
  • Insufficient Address
  • Moved, Left No Address
  • Returned For Better Address
  • No Such Street or Number
  • Not Deliverable As Addressed Unable to forward
  • No Mail Receptacle
  • Vacant
  • Refused
  • Attempted - Not Known
  • Box Closed - No Order

    Our Company will not be charged the return delivery cost by our local Post Office for all undelivered or unclaimed parcels.
    The customer should be responsible for return delivery charge and re-shipment charge if parcels or goods returned "UNCLAIM" or due to address related problem.

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